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Terms & Conditions

Bridging nature, innovation, and sustainability. Earthling transforms
resources into meaningful experiences that honour
people and the planet.

These Terms of Use (“Terms”) govern your access to and use of the Earthling Tanzania Limited website and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. Please read them carefully.

1. General

This website is operated by Earthling Tanzania Limited. All users of this site agree that access to and use of this site are subject to the following Terms and applicable laws. If you do not agree to these Terms, please do not use the site.

2. Products & Services

We offer a range of products, including natural and handcrafted items such as gemstones, jewelry, decor, ceramics, artwork, educational materials, and immersive content. All products are subject to availability and may be modified or discontinued without prior notice.

3. Pricing & Payments

All prices are listed in Tanzanian Shillings (TSH) or USD (where applicable) and are subject to change. Payment must be made in full before order dispatch. We accept major payment methods listed at checkout.

4. Shipping & Delivery

We aim to deliver orders promptly. However, shipping times may vary due to location, customs, or external factors. Earthling Tanzania Limited is not responsible for delays caused by third-party couriers or customs agencies.

5. Returns & Exchanges

Due to the nature of our products, especially natural gemstones and custom pieces, all sales are final unless the product is proven defective or damaged upon arrival. Requests for exchanges must be made within 3 days of delivery with proper evidence.

6. User Conduct

You agree not to misuse the website or engage in any activity that could harm the site, other users, or Earthling Tanzania Limited. This includes attempting unauthorized access, transmitting malicious code, or violating any applicable laws.

7. Intellectual Property

All content on this site – including logos, designs, artwork, images, and written material – is the property of Earthling Tanzania Limited. You may not reproduce, modify, distribute, or commercially exploit any content without prior written consent.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or our products/services. Use of products is at the customer’s own risk, especially where allergies or sensitivities may apply.

9. Termination

We reserve the right to terminate or suspend access to our site or services at any time, without prior notice, for conduct that violates these Terms or is harmful to others.

10. Governing Law

These Terms are governed by the laws of the United Republic of Tanzania. Any disputes shall be resolved
under Tanzanian jurisdiction.

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Bunsri, a professional gemstone cutter with farming expertise ,leads Earthling's lapidary and agricultural projects, combining precision and sustainable practices to enhance our offerings.
Ridhiwani works closely with Abdulrahim to support Earthling’s creative and marketing efforts, bringing fresh ideas and innovative designs to the team. His passion for branding and marketing helps Earthling communicate its message effectively, both locally and internationally.
Sabra is at the fore front of Earthling’s customer care, providing personalized support to clients and ensuring that the irexperience with Earthling is seamless. Her dedication to customer satisfaction ensures that Earthling builds strong, long-lasting relationshipswith itsclients.
Maisa brings a wealth of experience and serves as Earthling’s Regional Representative in the Middle East. Based in Oman, she plays a pivotal role in expanding Earthling’s reach in to the Gulf region, building relationships with partners and customers in the Middle East to support the company’s global growth.
As the Creative and Marketing Lead, Abdulrahim is responsible for crafting Earthling’s brand identity and developing marketing strategies that connec tEarthling’s values to its audience. His creative vision ensures that Earthling’s ventures are represented through compelling visuals and messaging that align with the company’s commitment to sustainability.
Samah plays an essential role in ensuring the smooth administrative operations at Earthling. With an eye for detail and strong organizational skills, she manages day-to-day operations and supports the team in achieving Earthling’s goals, ensuring that every aspect of the company runs efficiently.